PRODUCT SUPPORT

Product Support for Amplified User Experience

The real task of any product company begins after selling their product. Post-Sales customer satisfaction is one of the most crucial factors deciding the product’s positioning in the market. Good product support strategy is intelligent marketing. XSAV Technology assists with end-to-end product support, so businesses can focus on innovation, customer acquisition & retention, and other strategic aspects.

PRODUCT RE-ENGINEERING

We help our customers transform their existing products to meet current and future business demands. Our offerings include Code Optimization & Re-factoring; Fine-tuning of Architecture and Design; Usability Engineering; and Competition Analysis.

PRODUCT DEPLOYMENT

Hassle-free product installations, timely system upgrades and resolution of issues is vital to the business. We make it easy for our customers by supporting them with product deployment, calibration & re-calibration with onsite/offsite support.

SYSTEM INTEGRATION

Multi-faceted technologies are increasing the system complexities. We help our customers not just with intelligent product development, but we also take care of its integration with the existing system and other third-party applications of the end user.

TEST & RELEASE MANAGEMENT

We oversee and manage a software release right from planning to development, testing, and onward to deployment. Our offerings include Test Planning & Lab Management; Manual, Automated, and Regression Testing; Build & Release Management; and Configuration & Change Control Management.

OPERATIONS & MAINTENANCE

Smooth functioning of the product is an essential part of a stellar customer experience. We assist our customers with operations & maintenance support for their deployed products and applications, ensuring timely upgrades, patches, incident resolution, field support, and more.

PRODUCT END OF LIFE MANAGEMENT

We support our customers in end-to-end planning and execution of product end-of-life activities, which include Product Phase-out Planning; Full & Partial Sustaining Support; Stakeholder Communication; and Product Withdrawal.

PRODUCT DOCUMENTATION

Our expert technical writers capture your product functionality and convey it accurately to your end user while our project managers ensure the documentation is delivered consistently, and on time. Our offerings include User Guides and Installation Guides; Documentation of Codes, Design, and Architecture; Context-sensitive Help Creation; and Knowledgebase & Support Material Creation.

KEY ENGAGEMENTS

VMware VRO Plugin Development For Flash Array Based Storage

XSAV Technology is engaged with the client to develop a vRO plugin. The plugin helps in running the workflows and perform multiple operations on storage infrastructure. The engagement underpinned:

RELATED RESOURCES

Product Development the Behavior Driven Way

Business leaders are in a tough spot to roll out products in a timely fashion with high quality or risk losing market share. Technology ever changing has simultaneously enforced a change in product development methods.

Webinar on ServiceMesh Architecture

The webinar presentation focused on the background of service mesh, its working, security aspects, functionalities, business cases, and a demo. Request webinar recording here.

Distributed Application Architecture for Edge-Based Service Delivery

Microservices: Software Architecture for Faster Time to Market and Advanced Delivery of Services

To highlight the potential of microservices to disrupt the competitive growth of every businesses and help understand the key technical specification, we have constructed this ebook. In this ebook we will cover: Microservices Basics, Features, Characteristics, Architecture Business Benefits, Best Practices, Frameworks for building Microservices, Case Studies, Alignment with DevOps and Containers

Why Containerize Traditional Application

This document features the evolution, trends, benefits, and drawbacks of using Container technology and explains why we need to modernize traditional applications with the help of this technology.

KEEP UP WITH THE HAPPENINGS IN THE INDUSTRY.

Opt in for our monthly newsletter.