PRODUCT END OF LIFE MANAGEMENT

Enabling Smooth EOL Transitions for Your Products

The end of life (EOL) process for a product or technology involves a series of activities that need to be strategically planned so the end users don’t miss out on anything once the product becomes obsolete – this includes retirement planning, communication, phaseout process, and more. XSAV Technology assists product companies through the EOL process, adhering to company policies and industry best practices.

PRODUCT RETIREMENT PLANNING

The product phase-out process requires various checkpoints. Proper retirement planning helps in formulating a detailed checklist adhering to the policies that make the process less tedious. XSAV Technology assists organizations with finetuning this process.

FULL & LIMITED SUSTAINING SUPPORT

In most cases of the product EOL, complete product support is withdrawn. But in special cases where a customer is already using the product and doesn’t want to replace it with new one, product companies provide full and limited sustaining support. We support our customers with providing full/partial support in such instances.

STAKEHOLDER COMMUNICATION

In product EOL planning, communication is vital. Communicating with the right stakeholders at the customers’ end regarding the phase-out of the product and educating them with further instructions about product support, product replacement, and more is crucial. XSAV Technology supports product companies with targeted product documentation for this purpose.

PHASED PRODUCT WITHDRAWAL

We support product companies with complete product withdrawal in a phased manner – right from planning to execution. This includes withdrawal of the product from all the mediums through which it is sold, executed, presented.

KEY ENGAGEMENTS

Dashboard for Multi-Cloud Visibility & Provisioning

XSAV Technology was engaged with the customer to create a single application to manage resources across multiple clouds.

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